![]() ![]() “We’re excited to see how employees are receptive and how they can utilize the services more. “Amazon is the first to bring Crossover, but also the first to bring this type of care to Michigan,” said Jessica Pawl, regional public relations for Amazon. Two of the three founders were physicians and the first practicing providers. Patients here are weighed inside the privacy of the exam room and in a chair designed to determine one’s weight and can serve as an examination chair for a complete intimate physical. ![]() No longer do patients have to be weighed on a scale placed in a hallway with other patients walking by in full view. Those are the kinds of things we want to elicit in this conversation.”įrom her perspective, she said Amazon has a great population of employees and families and they need Crossover’s help to make employees even more healthy and productive. I want to know what works in the context of your life as a T-ball coach or a minister or working two jobs and homeschooling your kids. “It’s really getting to know the individual where the real riches of the relationship and the clinical decision making come into play. “The exam part only gives us so much data,” Odeleye said. Odeleye said a good deal of time is spent at the information table inside the room getting to know the patient and learning who they are before going into their medical profile. ![]() Melanie Odeleye, physician manager for Crossover, is impressed with the exam rooms and how they have been updated to accommodate visitors. There are physicians staffed there for those hours.ĭr. We decided to make this available.”Īs a result, Edward said they are seeing people under different circumstances they would not be able to see. Not all of them can come in during that traditional 8-to-5 range on weekdays. We have people working all around the clock. We did that specifically with our partner, Amazon, because it’s a 24/7 operation. weekdays, and we’re open on the weekends from 9 a.m. “Access is really important to us,” he said. He said normally, appointments are available the next day and physicals are available within a couple of days for a full one hour exam. “We pride ourselves on getting people out of this area within five minutes to actually see our providers.” No long waitingĪlong with being seen quickly, Edward said getting into the office to be seen isn’t the frustrating dayslong wait experience many people have to endure when making a doctor’s appointment.
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